“KMC will be efficient, effective, equitable, citizen responsive, financially sustainable and transparent,delivering quality service to its citizens.”
In our vision, KMC will be :-
Efficient and effective - providing service to its customers in a professional, economical, timely, useful and helpful manner
Equitable - assuring service to all its citizens including the vulnerable and deprived groups in a fair, just and reasonable manner
Citizen responsive - developing a sense of involvement and participation in all its stakeholders by pro-actively addressing their concerns and providing complete customer satisfaction
Financially sustainable - reducing KMC’s dependence on state funds by optimising and efficiently managing its revenues, and
Transparent - providing an accountable and transparent civic administration for the benefit of external users as well as internal employees